Social Services
New Social Services Case Manager Training
New SS Case Manager Training is a sequenced combination of classroom, online, and field practice training experiences. This training is designed to orient the new case manager to DHR/DFCS values, vision and mission and to provide instruction in child welfare policy and practice. The curriculum is competency-based, experiential, and based on adult learning theory. The training provides a foundation of core child welfare practice knowledge and skills followed by courses that further develop proficiency in the employee’s program area.
When is the training scheduled?
View a six month calendar of upcoming mandatory and enrichment training for both SS new workers and veterans.
How do I register for class?
Click here to enter the registration and transcript center to enroll in upcoming training.
What courses are offered?
Select this link to view course descriptions.
What is the waiver process?
Click this link to find out if you may be eligible to waive courses based on your previous work experience or education.
I’m registered, now what?
Download the Training and Field Practice Guide for use on your tablet pc.
How do I get certified?
View a detailed overview of the certification process and its requirements.
Where is my training located?
View regional maps and training site information including hotels and restaurants in the area.
What should I take to class?
Click here to see the list of supply items you will need for class.
How do I view my transcript?
Follow this link to view instructor-led and online courses you have successfully completed.
Social Services Resource Library
Click here to download electronic participant guides and other documents needed in support of training.
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