Office of Family Independence
Federal regulations specify that a case manager must be trained prior to accepting responsibility for cases. More importantly, a knowledgeable Case Manager ensures that public funds are spent correctly and that clients served by the agency receive benefits and services for which they are eligible.
The focus of OFI training is shifting from being predominately policy-driven to include a greater emphasis on the division’s philosophy and vision. OFI case managers will learn how the jobs they do in their home offices impact other areas in DFCS such as Social Services. OFI program trainings incorporate innovations from the field, taping into the expertise of those who actually put into practice on a daily basis the knowledge and principles acquired in training.
We provide a variety of training experiences, including classroom training, online training, videos, and train tracks (step-by-step curriculum and participant guide for supervisors and other county staff) in order to meet the needs of new and veteran staff.
Our vision for Georgia’s families is that they will be strengthened, living in safe, stable and nurturing communities. We support this vision and make it possible by equipping our staff so that they are able to engage and educate our clients, providing them with the correct benefits and highest quality services in a timely manner.
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New OFI Case Manager Training Listing of Training Sequences for New Case Managers Training Course Descriptions |
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OFI Training Schedule Microsoft Word format, 292KB |
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Registration for Courses |
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Documents Required for OFI Training Courses Orientation Guides OJT Guides Training Handbooks |
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IOTIS ONLINE TRAINING Introduction to online training along with access to the online training website. How to obtain a password. |
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Resource Library Train Tracks Job Aids |
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Veteran Training |
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OFI ETS Staff Contact Information for ETS Curriculum Developers and Trainers, Microsoft Word format, 36.5 KB |
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What to Bring to Class Items Needed, Classroom Standards, Expectations, Attendance Policy |
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DHR Office of Family Independence Intranet Site |
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